Legal
Policies & Agreements
The documents that govern the SGF ticketing platform.
- Ticket Buyer Terms of ServiceThe agreement that governs ticket purchases, checkout, ticket delivery, and attendance-related terms on theater websites and mobile applications powered by SGF.
- Refund PolicyWho decides refunds, the two platform-wide refund guarantees, and how money comes back to you.
- Privacy PolicyWhat personal information the platform collects, how it is used and shared, and the choices and rights you have — covering ticket buyers and theaters alike.
- SMS / Text Messaging TermsOpt-in, message frequency, opt-out keywords, and privacy terms for transactional text messages.
- Site Development and Managed Services Terms and ConditionsThe agreement governing services SGF provides to theaters and venue owners, incorporated into each order form.
Looking for the terms that cover this website itself? See the Terms of Service for sgf.theater.